The Association is a legal corporation organized and incorporated under the laws of your state. The Association has Articles of Incorporation that entitle the association to exercise powers of a corporation. By purchasing a home within your community association, you automatically become a member of the association and will remain so for as long as you own your home. Membership in the association is mandatory and automatic for all owners. The deed to each lot and/or parcel specifically designates that the property owner will comply with the Covenants, Conditions, and Restrictions (CC&R’s) of the association. You should have received a copy of these documents at the time your home purchase was closed by the title company. As a property owner in a community association, you will be required to pay assessments, abide by the community’s rules and restrictions and maintain those areas of your home for which you are responsible.

Records and reports of the association are available to the members based upon law established under your state. For specific information on what is available to you as a member, please contact the management company.

• Pursuant to the Bylaws:
  • Election of the Board of Directors
  • Removal of a member of the Board of Directors
  • Call for a special meeting of the members pursuant to the bylaws
• Pursuant to the CC&R’s
  • Voting on increasing the maximum annual assessment, if over a set amount
  • Voting on amendment to Articles, Bylaws, and CC&R’s

Your Association is a non-for-profit corporation incorporated in the State of Nevada. As such, the Board’s responsibility is to run the business of the corporation. The board has a fiduciary responsibility to the stockholders or owners of the corporation. This includes timely collection of assessments as well as payments made for services provided to the Association. In general, the Board Members are the decision makers for the Association. The Board of Directors are individual homeowners who live within the same subdivision and who are elected to that position by the members of the Association. All affairs of your association are governed by the Board of Directors. If you are living in an Association that is still being developed, the members of the Board may be appointed by the developer of your community until such time as control of the association transitions to you the homeowners.

The directors are owners, like yourself, that are elected by the membership.

• Pursuant to the Bylaws: (includes, but is not limited to)
  • Fill a vacancy on the Board of Directors
  • Establish rules and regulations for the association
  • Set the Annual Assessment rate
  • Contract for services of the association (management, landscape, maintenance, etc)
  • Use and disburse association funds
  • Establish committees
  • Enforce the CC&R’s
  • Elect officers for the association
  • Prepare the annual budget
  • Insure the association
  • Invest excess funds controlled by the Association
• Pursuant to the CC&R’s
  • Establish an architectural review committee
  • Collect assessments
  • Establish the standard of care for the maintenance of the common areas
  • Interpretation of the wording in all governing documents

The members of the association vote to elect the Board of Directors (unless the association is still under declarant control). Each association has specific bylaws outlining the process for board elections. Generally speaking, the board elections take place on an annual basis either prior to (in the case of absentee ballots) or at the annual meeting of the members (proxies and ballots). Positions usually become vacant and are normally filled during your Annual Meeting. During the Annual Meeting a vote via a secret Ballot is taken for the nominees who are running for a position on the Board. Those voting must also be in Good Standing in order for their vote to count, all the votes will then be tallied and the results announced. Boards of Directors can have more than one position when their position consists of two roles i.e., Secretary / Treasurer.

Anyone can be a Director as long as they are in Good Standing. Individuals who volunteer their time to be / run for the Board of Director or to serve on a Committee are people who have the time to serve the Community and are well informed about the legal documents for their subdivision. This is strictly voluntary and there is no compensation for their efforts except for the fruits of their labors shown at the end of the year.

The Board shall appoint other committees as deemed appropriate to carry out its purpose and delegate to said committees such powers and duties required to execute and enforce the committee’s responsibilities. Shall perform such functions as directed by the Covenants and shall advise the Board on all matters pertaining to their Committee.

The definition for Proxy is “the function or power of a person authorized to act for another. The person so authorized.” The purpose of a proxy is important as it allows for voting and establishing a quorum in order for business to be conducted.

A Proxy Form must be completed if you do not plan on attending the meeting be it Special / Annual. The form should be completed and signed by you the homeowner naming your proxy holder such as your Neighbor or it can be the Secretary of the Board or the Board themselves but it must be presented prior to the opening of the meeting and the proxy holder needs to be present at the meeting. It is recommended that if you are unable to attend the meeting that you exercise your right as a homeowner, in good standing, to vote by proxy. This allows for a quorum to be met.

In general, each association will have mandatory committees (e.g. architectural review committee and/or nominating committee). An Association may also have standing committees (e.g. finance, landscape, newsletter). There may also be ad-hoc committees, temporarily created for specific one-time items (e.g. selection of a refuse provider). Members of committees are appointed and removed by the Board of Directors. The primary function of the committee is to render a recommendation to the Board on the subject matter of their committee. This recommendation, once delivered to the Board of Directors, is then approved/rejected by the Board.

Your Board of Directors can only be reached through your Community Manager. However, you have plenty of options when it comes to communication. You can call your Community Manager at 775-626-7333 during the hours of 8:00 am - 5:00 pm, you can email your Community Manager at their individual email address or you can put your request, issue or concern in writing to 5955 Tyrone Road Suite 1, Reno, Nevada 89502. AMI also provides for all of their clients a group of cross trained individuals in our Customer Service Department that are always available to help you in a variety of situations.

Your Board of Directors makes decisions for your Association. However, they volunteer for these positions and receive no money for the jobs that they perform. AMI represents the Board and your Association, which entails being a contact for all communications addressed to the Board. Also, legally we are not allowed to give out personal information of any homeowner including your Board of Directors.

Homeowners / Lot owners usually have one vote for every lot / property owned.

Yes. All owners are mailed copies prior to the new year. Additional copies are available through AMI. The budget is established by the Board, with the assistance of the management company.

Your Community Manager can provide you with this information. However, your Association has an Annual Meeting where your Board of Directors discuss the financial aspect of the Association with the homeowners. Attending this meeting can be very enlightening and helps each homeowner understand the workings of a Homeowners Association.

In order for the Board to accomplish the many tasks for which it is responsible, the association needs operating funds for daily maintenance, repairs, administration and adequate Reserve funds for major repairs or replacements of capital items. As a member of the association, you are required to pay a share of the costs.

The Annual Assessment may be adjusted by a majority vote of the Board of Directors but shall not be increased by more than a percentage, dependant on your Governing Documents. Anything above that percentage would have to be voted on by the homeowners, by proxy or in person.

In addition to your Assessment, the Board may levy, in any assessment year, a Special Assessment on improved lots, only applicable to that year, only for the purpose of defraying, in whole or in part the cost of any construction, reconstruction, repair or replacement of a Capital Improvement on or which is a part of the Common Facilities, provided that any such assessment shall have the consent via a vote of the members at large.

The difference is the terminology; it all points to the same thing, your mandatory Monthly, Quarterly, or Annual Assessments whichever pertain to your subdivision.

Contact AMI. All requests for documents, account statements and resale certificates should go through the Resale Department. However, if your Association has a website you can view a copy of the documents.

Payment should be sent to the lockbox:

Name of HOA
C/o Associated Management Inc.
5955 Tyrone Road Suite 1
Reno, Nevada 89502

Also, please remember to put your account number on your check before mailing.

Note: If you are paying both Master and Sub-Association assessments, you must write separate checks for each as Nevada state law does not allow co-mingling of funds.

Visit AMI’s website http://www.amiusa.net/. Click on “Homeowner Assistance”, where you can input your information and an email can be forwarded to the relevant department in order to update your information in our system and confirmation may be sent via postcard or email.

Any exterior modifications or additions to your home or any structural changes must have prior written approval from your Architectural Control Committee (ACC). For information, applications and further details, contact us. You should note that this approval process may take up to thirty days; therefore, do not schedule any construction work or purchase any equipment until written approval has been received.

NO. Unless the problem is one causing a common area problem or a direct violation, homeowner disputes should be settled between the parties involved. Your Board is not there to serve as referee between neighbors. In any community, whether governed by an Association or not, homeowners run into personality clashes, pet problems, and other neighborhood issues. Often, the problem can be easily resolved to the satisfaction of both parties with no hard feelings, with open communication between the parties.

Common area / facility refers to all property leased, owned, or maintained by the Association. This is mainly for the sole use and benefit of the members in your Association. It may include but is not necessarily limited to private streets and alleys; signs; fountains; statuary; swimming pools and adjacent buildings; recreation sites, with associated furnishing; tennis courts and associated equipment; landscaping; with or without sprinkler systems; walls; bridges, safety lanes; green belts with or without trails; parking lots; median islands in cul-de-sac streets; centralized mail boxes, which may be existing or potentially built in the future.

AMI provides our customers a Resale Department with individuals whose main objective is to help your buyer and yourself complete your transaction in a timely manner.

Your Community Manager performs many tasks for your Association and sometimes these tasks require them to be away from the office. These tasks consist of but are not limited to: weekly inspections, meeting with vendors and Board Members and visiting with homeowners. There are also times when a Community Manager is in the office but is unavailable because they are on the phone conducting business with other homeowners, vendors, or Board Members.

Complaints should be submitted in writing to Associated Management Inc., 5955 Tyrone Road Suite 1, Reno, NV 89502. Complaints should state the problem, identify the offending homeowner, and the date(s) of the offense(s). Just as in any court of law, the offender has the right to know who is complaining and what he/she is being accused of. He/she is also entitled to a hearing before the Board. Please be sure of your facts before filing complaints.

Landscape Maintenance Association (LMA) is created under Nevada law for the limited purpose of maintaining the uninhabited Landscape Common Elements of the Community.

An LMA is exempt from a majority of NRS116, the law that governs common interest association (also known as homeowner associations and community associations). An LMA does not have the same requirements and restrictions. The enforcement of the rules is not an LMA Board responsibility. The LMA is created specifically to maintain the common elements (the landscaping) of the community.

A Drainage District (DRD is created under Nevada law for the limited purpose of maintaining certain flood control facilities, respectively as set forth in further detail in the Declarations. DRD's are also exempt from NRS116.

The Ombudsman's office is a State office that is set up to assist Common-Interest Communities (i.e. Homeowner Associations). Every HOA has to pay $3 per unit per year for this government service. It is a great organization for you to know about, because they help to answer questions, to educate, and to help owners get resolutions to their issues. The website is: http://www.red.state.nv.us/CIC_ombuds.htm which is the website of the Nevada Department of Real Estate, then select Common Interest Communities. The phone number is (702) 486-4480.

Community Associations Institute (CAI) is a national, nonprofit association created in 1973 to educate and represent America's residential condominium, cooperative and homeowner associations and related professionals and service providers. The Institute is dedicated to fostering vibrant, responsive, competent community associations that promote harmony, community and responsible leadership.

An Accredited Association Management Company® has met the highest standards for management companies set by CAI. To earn the accreditation, companies must meet financial management and reporting requirements for client associations’ bank accounts, reserve funds, budgets and expenditures and maintain fidelity, liability and worker’s compensation insurance. The company must have three years of experience managing client community associations and at least 75 percent of the company’s qualifying managers must hold a PCAM®, AMS®, CMCA® or Certified Property Manager (CPM®) credential. AAMC®-accredited companies must commit to continuing education for all management staff and CAI’s Professional Code of Ethics.

The Professional Community Association Manager (PCAM®) designation is the pinnacle of professional achievement for managers with advanced-level skills and experience. About 1,000 managers nationwide have earned this top-level distinction. A PCAM® designee must earn and maintain the CMCA® certification, successfully complete the Professional Management Development Program and have at least five years of professional management experience. After satisfying other participation and service requirements, the PCAM® designee must successfully complete a challenging case study analyzing a subject community association. A PCAM® designee must comply with the CAI Professional Code of Ethics and complete a combination of advanced-level continuing education and service requirements every three years.

The PCAM® designation is the third and highest tier of CAI’s Pyramid of Professionalism for community association managers.

The AMS® designation is the second tier of CAI’s Pyramid of Professionalism for community association managers. It builds upon the CMCA®’s fundamental knowledge with requirements for added education and verified experience in the field. To become an AMS® designee, a candidate must earn and maintain the CMCA® certification, successfully complete 16 hours of course work in CAI’s Professional Management Development Program and demonstrate two years of professional management experience.

An Association Management Specialist must maintain a professional level of membership in CAI, comply with the CAI Professional Code of Ethics and fulfill continuing education requirements by completing 24 hours of advanced-level courses every three years.

NBC-CAM has developed the only national certification program to recognize those individuals who have demonstrated the fundamental knowledge to manage community associations. To become a Certified Manager of Community Associations (CMCA®), a candidate must successfully complete a 16-hour course and pass the National Certification Examination. Managers must adhere to the CMCA® Standards of Professional Conduct and obtain continuing education credits to remain certified. Continuing education credits can be obtained by completing 16 hours of coursework every two years; self-study work and qualified teaching or writing may also satisfy this requirement.

CAI recommends that all community associations ensure that their manager has earned this basic certification.

The CMCA® designation is the first tier of CAI’s Pyramid of Professionalism for community association manager.

As a board member, committee member or an interested homeowner, you may need to search for qualified individuals or firms to provide professional services for your condominium, cooperative or homeowner association. But selecting a community association professional - whether it is an on-site manager, management company, attorney, or reserve specialist - can be a daunting task.

Your accountant, your stock broker and even the person who cuts your hair all hold professional credentials that provide you with a level of assurance regarding their qualifications. What about the individuals and companies that provide services to your community association?

If you are like most Americans, buying a home is the largest investment you will make in your lifetime. To protect that investment, you should feel confident that your community association has the expert professional guidance necessary to operate and manage its assets effectively.

Where should you begin? How can you identify professionals who specialize in community associations? What do all these credentials or letters really mean? And how important are they to your association?